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111305
New Member
January 15, 2025
Solved

problems with the app

  • January 15, 2025
  • 3 replies
  • 239 views

After the last update of the desktop version of movies for Windows, I cannot log in to the account in the application. 
When I launch the application, this window is displayed:   


After clicking on the "Login with browser" button, this window appears:


And nothing else happens. In other words, the authorization window does not open in the browser. I have already tried logging into the company in the browser and opening the project in the application from there, but it doesn't work and the application opens a window for me where it asks me to log in through the browser. 
How can this problem be solved?

Browser: opera. Latest browser version

    This topic has been closed for replies.
    Best answer by Nellya

    Temporarily change your default browser to any other one

    3 replies

    Nellya
    NellyaAnswer
    Power Member
    January 15, 2025

    Temporarily change your default browser to any other one

    y_toku
    Figmate
    Community Support
    January 16, 2025

    Hi ​@111305.

    As ​@Nellya says, could you try one of the supported browsers? 

    The minimum browser requirements are:

    • Chrome 99 or later
    • Firefox 101 or later 
    • Safari 16 or later 
    • Microsoft Edge 121 or later

    https://help.figma.com/hc/en-us/articles/360039827194-What-are-the-system-requirements-for-Figma#browser

     

    Please let me know if that works!

    Thanks,

    Toku

    111305
    111305Author
    New Member
    January 16, 2025

    @y_toku ​@Nellya thank you very much! It turns out that I had a browser in my default browser settings that was deleted.😄