Hello!

I encountered a problem when trying to attach a link to a design from Figma to a task in JIRA. When I copy a link to a design located in a folder and paste it into JIRA, the error “Design not found” appears.

At the same time:

I can attach links to designs from the “Drafts” section.

Colleagues attach links from the same folders where I get the error without any problems.

We have the same access rights to these files and folders.

I checked the access settings, and they look correct.

I also tried:

Copying the link to the file and specific frames inside it.

Using a different browser and clearing the cache.

Checking the file for availability via “Share”.

Unfortunately, nothing helped.