Question

Please recover deleted files

The file has been deleted but does not appear in the trash can. Can I recover it?

This topic has been closed for replies.

Hi there,

Thanks for getting in touch. Could you double-check if you’re unable to search in the Trash, even when filtering by “all files” and “by anyone”?

I see that you’re already in contact with our support team, so please continue working with them. I hope they can help you recover the file.

Thanks,
Toku

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