We have developed a plugin called “Dualite” for Figma and want to publish it, but when I try to publish, I get an error saying, “We detected a change to your account details. Please contact support@figma.com to publish this plugin.
Please resolve at the earliest. Our major critical update is due.
Best answer by djv
Hey @Dualite, sorry for the delayed reply!
It looks like our community team replied to you yesterday and solved the issue on ticket #1114345.
Hey there, thanks for reaching out!
We’re not able to assist with this here on the forum, but I’ve created a ticket and escalated it on your behalf with our community team: #1114345.
Someone will review your account and be in touch soon.
We already have a ticket raised #1113624 Please push and escalate the same.
Thanks for letting us know!
We don’t have access to their specific support queue, so we inquired with them on any tickets associated with the email connected to your forum account. We’ll let them know that they can merge #1113624 and #1114345 together.
Hi, any progress on the above? We’d shared the required details
Hey @Dualite, sorry for the delayed reply!
It looks like our community team replied to you yesterday and solved the issue on ticket #1114345.
Hi, I am also having the same issue. I have contacted the support team via email but they said that I need to publish a post here in the forum since I’m a starter plan. Any help would be apporeciated @dvaliao
Hey @exc4libur, sorry for the trouble!
The team was able to locate your ticket #1190066, and the community team just replied to you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.