I opened a support ticket 7 days ago related to a payment issue and have not received a response. I also noted that it was extremely urgent as my card is at risk of being canceled due to this charge. What is the expected wait time?
Question
No response from Figma Support
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Hey @Katie_Kim, thanks for reaching out and apologies for the delayed reply!
I can confirm that the Config support team received your email from Monday on ticket #1084616. We’ve escalated it on your behalf, so someone from the team should be in touch soon.
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