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Anonymous
Jan 22, 2025 6:57 PM UTC
Question

No reply from sale

The company I work for is looking to upgrade to an Organizational plan. we’ve reached out many times with no reply. Please take our money!! :)

      This topic has been closed for replies.

      5 replies

      djv
      Figmate
      djv
      Community Support
      Jan 22, 2025 10:13 PM UTC

      Hey ​@Kilo Johnson, sorry to hear this! 

      Our Sales team had a busy new year and has been playing catch up due to the MLK Jr. holiday this past Monday.

      Can you please send a DM with the Figma account email address and the company’s domain, so we can try to get you connected with support? 

      Chiragrajgor
      Chiragrajgor
      New Member
      Jan 23, 2025 5:46 AM UTC

      Hey ​@Kilo Johnson, sorry to hear this! 

      Our Sales team had a busy new year and has been playing catch up due to the MLK Jr. holiday this past Monday.

      Can you please send a DM with the Figma account email address and the company’s domain, so we can try to get you connected with support? 

      Are there any easy way to contact team?

       

      Chiragrajgor
      Chiragrajgor
      New Member
      Jan 23, 2025 5:48 AM UTC

      Hey have you able to Contact Team?

       

      Anonymous
      Jan 23, 2025 3:24 PM UTC

      Not yet :(

      djv
      Figmate
      djv
      Community Support
      Jan 23, 2025 6:06 PM UTC

      Hi ​@Chiragrajgor, thanks for reaching out! 

      The Sales team prefers that you reach out directly via the contact Sales form here: https://www.figma.com/contact/

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