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erozelius
Oct 3, 2023 9:59 PM UTC
Question

Не запускается фигма

У меня виндовс 11. Возможно после обновления виндовс фигма перестала запускаться. После переустановки фигмы тоже не запускается. Помогите, пожалуйста!

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    4 replies

    djv
    Figmate
    djv
    Community Support
    Oct 10, 2023 9:38 PM UTC

    Hey there, sorry to hear you’re having trouble with Figma after updating to Windows 11!

    Is this happening both in browser and using the desktop app? Can try clearing your browser/desktop app cache to see if that helps?

    Here’s how to clear the desktop app cache on Windows:

    1. Close the Figma desktop app
    2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
    3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist
    4. Launch the desktop app again
      elenabereznaja3
      elenabereznaja3
      Oct 14, 2024 12:09 AM UTC

      Доброго дня, теж сама проблема. Спробувала Ваш метод, але нажаль не допомогло.

        djv
        Figmate
        djv
        Community Support
        Oct 15, 2024 9:26 PM UTC

        Hey @elenabereznaja3, sorry to hear this!

        Are you also using the desktop app on Windows 11?

        Have you tried re-installing the desktop app yet?

        Aliona_Danchenko
        Aliona_Danchenko
        Nov 22, 2024 3:49 PM UTC

        OOO! Thanks very much! It helped me!

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