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My figma desktop app is not working due to zscaler cloud VPN

Forum|Forum|3 years ago
March 3, 2023
3 replies
1719 views

Blocked Navigation to 'Gateway.zscalertwo.net is the message showing by the figma when opening the figma desktop application on my MAC. can you please resolve this issue please?

The popup message also says: Please contact Figma support or your IT team with this error message for further assistance.

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Best answer by Celine_

Hi there!
This sounds like something that may be related to an issue with Zscaler.

Could you please send more details on what you’re seeing here? https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374. Our technical quality team will investigate further. Thank you.

Celine_Answer

Community Support

Hi there!
This sounds like something that may be related to an issue with Zscaler.

Could you please send more details on what you’re seeing here? https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374. Our technical quality team will investigate further. Thank you.

A

ABHAY_TOMER

I am having a similar issue, can you please tell me how you fixed it.

y_toku

Community Support

It seems there’s no clear solution yet. Could you reach out to our support team as above?

Thanks,
Toku

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