Mobile App prototype is flashing videos

Question

I have built a prototype out and when I play it on desktop it works fine. This prototype has a video background. When I play it on the mobile app, the videos are lagging on load causing a flashing effect. This makes the transition pretty janky. I have confirmed I’m on the latest update of app and OS, layers are named the same and in the same order. How can I fix the flashing videos on transitions?

Gayani_S · Answer

Hey @Zoe_Sinner1, thank you for reaching out! I’ve seen that you’ve already submitted a ticket (Ticket no. #1074028) with our support team. Our team asked if you can invite support-share@figma.com with “can edit” permission so they can look into this further? Note that users with @figma.com emails on your team do not count towards your billing. They try to replicate this on their end. Please take a look at it once you have time.

Thank you,
Gayani

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