Hello, I recently just graduated from my school and I have lost access to all my files in the school email. Is there a way where I can regain the access to my edu account and forward the files to my personal account?
Question
Lost access to all my files after my email changed to an alumni email
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Hi there,
Sorry to hear what’s happening.
In order to switch your mail, if you don’t have access to your previous email, do you happen to have emails from your school’s email address forwarded to the new email address? If so, we recommend to reset your password so that you can surpass the Google single sign on login to access your Figma account, and then update your email address as needed.
If your emails are not forwarded, what we can do is start the process to manually update your Figma account email address, this required the support assistance. Please let me know, and I can follow up your case directly to the support team.
Thanks,
Toku
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