Hi,
I have created a new account for my school, and added students to the team I have created 10 days ago, but it says ‘You Education Plan’ is expired. I have filled in the form and verified work mailid and still the same issue. Please advise.
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Hi @LMurugan, Thank you for reaching out about your education status.
After checking our backend, I found that your student status began on October 3, 2024, but it appears to have expired. Typically, student status is valid for 2 years, so this situation seems a bit unusual.
You may have already tried, but could you please follow these steps?:
- Log in to Figma using the account you wish to verify.
- Re-apply via this link: https://www.figma.com/education/apply
If you continue to experience any difficulties after following the steps above, I recommend reaching out to our team at education@figma.com. They are equipped to assist with your education status.
Upon approval of your application, Figma will prompt you to select a team to upgrade to the Education plan. You can refer to this guide for the details:
Figma Learn - Help CenterI hope this clears things up a bit.
Thanks once again for reaching out!
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