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Julian_Saunders
Julian_Saunders
June 22, 2024
Solved

Just updated and lost access to key files - wtf

  • June 22, 2024
  • 1 reply
  • 141 views

I am so mad I really don’t care if there are any other topics that match my issue!! Figma is now wasting my time and messing up my work. I have just updated, logged back in via the browser and have now lost access to key files that I have to ask the ‘owner’ or ‘admin’ to enable. I am both! Or I have to ask for support. Well, I’m asking for support now!!!

This topic has been closed for replies.
Best answer by djv

Hey @Julian_Saunders, sorry to hear this happened!

We’re not able to assist with file management here on the forum, but I can confirm that support has received your request on ticket #1034580. Someone from the team will investigate then reach out directly as soon as they can.

1 reply

djv
Figmate
djvSolution
Community Support
June 24, 2024

Hey @Julian_Saunders, sorry to hear this happened!

We’re not able to assist with file management here on the forum, but I can confirm that support has received your request on ticket #1034580. Someone from the team will investigate then reach out directly as soon as they can.

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