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Just mentions and replies comments filter doesn't work properly

  • April 10, 2024
  • 3 replies
  • 172 views
Migo33

The “Just mentions and replies” comments filter doesn’t work properly. It shows all comments and doesn’t filter by my name or my replies. This makes it almost impossible to work as a team in a single file when there are many comments not always directed to me.
This is a screenshot of the filter settings.

Screenshot 2024-04-10 at 1.41.47 PM

Bug?
Thanks

Best answer by Celine_

Hey @Migo33 ,
Thanks for reaching out to the community! You are in the ‘Comment notifications’ section which is to modify your email notification settings for a file:

  • Everything: This setting will notify you of any comments made on the file, @mentions that mention you, and replies or reacts to threads you’ve created or participated in.
  • Just mentions and replies: This setting will notify you of @mentions that mention you and replies or reacts to threads you’ve created or participated in.
  • Nothing: You will not be sent any email notifications for new comments. You will still receive an email for @mentions that mention you, even if you have this option selected.

More information in the Help Center article: here Hope this clarifies!

This topic has been closed for replies.

3 replies

Celine_
Figmate
  • Celine_
  • Community Support
  • Answer
  • April 11, 2024

Hey @Migo33 ,
Thanks for reaching out to the community! You are in the ‘Comment notifications’ section which is to modify your email notification settings for a file:

  • Everything: This setting will notify you of any comments made on the file, @mentions that mention you, and replies or reacts to threads you’ve created or participated in.
  • Just mentions and replies: This setting will notify you of @mentions that mention you and replies or reacts to threads you’ve created or participated in.
  • Nothing: You will not be sent any email notifications for new comments. You will still receive an email for @mentions that mention you, even if you have this option selected.

More information in the Help Center article: here Hope this clarifies!

Migo33
  • Migo33
  • Author
  • April 11, 2024

Thanks @Celine_Figma,
I understand how the filter works, the issue is that I see ‘Everything’ even though I selected ‘Just mentions and replies’. Hence why I posted this issue here.
Thanks.

Celine_
Figmate
  • Celine_
  • Community Support
  • April 15, 2024

Hi there! Sorry for the confusion. It’s not possible at the moment to filter directly your comments in the file ‘Just mentions and replies’.

The ‘Comment notifications’ section is ONLY to modify your email notification settings for a file. This doesn’t filter comments in the file directly, but you will received notification by email.

The option to filter comments in the file directly is only via this icon Screenshot 2024-04-12 at 11.36.58. Hope this clarifies!

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