I applied for Figma Jam through an educational program, and it showed as completed, but in reality, it wasn’t. So, I contacted support, but it’s been two days, and I haven’t received a reply yet.
Question
Is Figma’s customer support usually slow to respond?
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Hey @Kevin_moon, welcome, and thanks for reaching out to the community!
I checked in the backend your support ticket, and I have just escalated internally. (Your support ticket number is #1150796)
Thanks for your patience in the meantime.
Edit: The support team replied to you, please check your inbox!
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