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Question

I requested a refund, nothing but crickets so far

  • November 26, 2024
  • 3 replies
  • 34 views

Shaun_Labang

I recently submitted a request, but I haven’t heard anything back. Ticket no.: #1185771.

How can we get in touch directly with someone from Figma?

This topic has been closed for replies.

3 replies

djv
Figmate
  • Community Support
  • 5214 replies
  • November 27, 2024

Hey @Shaun_Labang, sorry for the delayed reply!

Our community support team is currently short-staffed, but is responding as quickly as they can. The team confirmed that they received your ticket and will reply soon.


Shaun_Labang
  • Author
  • 1 reply
  • December 1, 2024

Thanks for the prompt response. As of now, I am still awaiting their reply. 🙂

Cheers


Gilbert Cambell

You might want to check their support status on web cric forums, sometimes others share updates there while waiting for responses.