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Shaun_Labang
Shaun_Labang
November 26, 2024
Question

I requested a refund, nothing but crickets so far

  • November 26, 2024
  • 3 replies
  • 69 views

I recently submitted a request, but I haven’t heard anything back. Ticket no.: #1185771.

How can we get in touch directly with someone from Figma?

This topic has been closed for replies.

3 replies

djv
Figmate
djv
Community Support
November 27, 2024

Hey @Shaun_Labang, sorry for the delayed reply!

Our community support team is currently short-staffed, but is responding as quickly as they can. The team confirmed that they received your ticket and will reply soon.

    Shaun_Labang
    Shaun_LabangAuthor
    December 1, 2024

    Thanks for the prompt response. As of now, I am still awaiting their reply. 🙂

    Cheers

    Gilbert Cambell
    Gilbert Cambell
    New Member
    March 1, 2025

    You might want to check their support status on web cric forums, sometimes others share updates there while waiting for responses.

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