I was on a monthly subscription, but it suddenly changed to a yearly subscription.
I’d like to know why this suddenly happened and will it be changed back to a monthly subscription?
Question
I didn't switch, but my annual subscription changed
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Hey @PSS_IT, thanks for reaching out—I understand how confusing and frustrating it can be to see your subscription unexpectedly change.
I’ve created a support ticket on your behalf so our team can look into what caused this switch. Your ticket number is #1153592 for reference. Rest assured, we’ll do our best to get this sorted out for you as quickly as possible.
Let me know if there’s anything else I can help with in the meantime!
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