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Question

I am paid user of figma and i cant use figjam

  • December 3, 2023
  • 1 reply
  • 185 views

This doesn’t make any sense. I am a paid Figma user, and every user I invite to edit needs to pay. Additionally, I can’t use FigJam for free; if I want to use FigJam, I need to pay 5 euros per month. The free version allows me to invite people to edit for free and has three free seats for FigJam. Is that correct?

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1 reply

y_toku
Figmate
  • Community Support
  • December 5, 2023

Hi there,

I hear your frustration and feel for you. It looks like our support team needs to look into your account, so could you please contact them via this form: https://help.figma.com/hc/en-us/requests/new? They can investigate and assist with your account information.

Thanks,
Toku