I am paid user of figma and i cant use figjam

Question

This doesn’t make any sense. I am a paid Figma user, and every user I invite to edit needs to pay. Additionally, I can’t use FigJam for free; if I want to use FigJam, I need to pay 5 euros per month. The free version allows me to invite people to edit for free and has three free seats for FigJam. Is that correct?

y_toku · Answer

Hi there,I hear your frustration and feel for you. It looks like our support team needs to look into your account, so could you please contact them via this form: https://help.figma.com/hc/en-us/requests/new? They can investigate and assist with your account information.Thanks,Toku

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