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Question

How to remove the “Education plan” from my account?

  • September 15, 2024
  • 1 reply
  • 232 views

Maksym2

Hey,
As we have completed our school course, I no longer need the Education plan, and it is now interfering with my work.
How can I fully remove it?
I tried creating a ticket, but was informed that I don’t have access to the ticket system due to being on the starter plan.
Thanks for the help!

This topic has been closed for replies.

1 reply

  • Figmate
  • 2612 replies
  • September 17, 2024

Hello, Thank you for getting in touch with us about your concern.

I’ve noticed that your previous ticket has been closed, and I understand you’re looking to opt out of the education plan for the team you mentioned.

I’m going to take this up with our support team and ensure that we follow up on your request. A specialist from our support team will be reaching out to you shortly to assist the issue regarding your education team.

Please keep an eye on your email inbox for updates. You’ll be receiving a message about the new support ticket soon, sent to the email address currently associated with your account.

Thank you once again for bringing this to our attention!