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Question

Get a refund from figma

  • June 28, 2024
  • 1 reply
  • 305 views

Tatiana13

Hello,

I cancel my subscription on Figma app and i want to make a request for refund. The payment has been make today and as you tell in refund policy if i live in E.U i can request payment refund in 14 days of purchase.
Unfortunately, I did not receive any response from support, I sent an email, but without success.

Thanks!

This topic has been closed for replies.

1 reply

ksn
Figmate
  • Community Support
  • 2056 replies
  • June 28, 2024

Hi @Tatiana13 – it looks like someone on the support team reached out to you after you posted this.

Can you let me know if you did not receive it?