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nabiullinaguzel93
nabiullinaguzel93
August 29, 2024
Question

file disappeared after leaving the team

  • August 29, 2024
  • 1 reply
  • 133 views

I cleaned up my folders and teams and left out from 2 teams. As a result, I lost 2 files I created recently. More likely I created them by mistake, not in my drafts, but in one of the teams. I found one of those files because i shared the link before.
But this file is not mine currently. But the second file is more important.
Can I somehow restore these files in my account?

This topic has been closed for replies.

1 reply

Celine_
Figmate
Celine_
Community Support
September 2, 2024

Hey there, welcome to the community!
I have followed up your issue to the Support team via email so they can have a deeper look at it. I sent you a message to naxxxxxxxxx93@gxxxl.com. Please also indicate via email the link of the file you would like to restore so they can check the permission’s right.

For your information, as a workaround, you’ll want to have the owner move this file to a team/project where you have ‘Can edit’ access, so that you can move the file back to your own drafts if you’d like.
And, another workaround will be to save a local copy of a file and import it to a different team or account.

For more information on how to move a file, you can check this guide:

Figma Learn - Help Center

Hope this helps in the meantime!

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