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Question

Figma randomly deletes SOME of the hyperlinks when exporting

  • November 12, 2024
  • 3 replies
  • 40 views

RVFET

I’ve designed my CV using Figma, added contact details and turned them into links using “Interactions” under “Prototype” pane, but, when exporting only SOME of them are actually being embedded. For some reason only my own website and mailto: tel: type of links are working, others (github, linkedin, behance and etc) are simply gone.

I’ve found some other people complaining about this very issue since 2022 and there’s still not a single solution or workaround for it.

This topic has been closed for replies.

3 replies

y_toku
Figmate
  • Community Support
  • 2544 replies
  • November 18, 2024

Hi there,

Thank you for reaching out. I’m unable to reproduce this issue on my end. Does it occur in both the desktop and browser apps? Also, could you share the link to the post where others have mentioned experiencing this problem?

Could you try the following troubleshooting steps?

  • Close any Figma tabs you’re not using
  • Browser: Force-quit and open Figma in a new browser window.

Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.

If the issue persists, could you share the file link with access granted to support-share@figma.com? This won’t affect your billing. I hope to investigate this further.

Thanks,
Toku


RVFET
  • Author
  • 1 reply
  • November 18, 2024

Hey Yasuhiko, thanks for the reply, but I’m not a fan of super basic solutions like the one above. It might sound ungrateful, but telling me to close and re-open my browser obviously is not going to fix this, and if it were that easy, I wouldn’t have bothered making a forum post.

Just a reminder, I’m using Fedora, so I have to use the browser version because there’s no official Figma client for Linux (and the community one is barely functional).

Sorry for being a bit too rude but giving a boilerplate answer to someone who’s already frustrated just isn’t very helpful.


y_toku
Figmate
  • Community Support
  • 2544 replies
  • November 26, 2024

Sorry that I can’t help much. Then, could you submit a bug report detailing the steps that led to this issue? You can do so by following the link:

Figma Learn - Help Center

Thanks,
Toku