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Question

Figma Freezes during work

  • December 27, 2023
  • 1 reply
  • 1146 views
Morteza_Ajidanpour

Figma keeps freezing for 1 to 2 seconds when I’m working. I’m on the latest version and this started on Dec 25. Do you have any ideas on a fix?

It usually happens during zoom-in and zoom-outs !!

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    1 reply

    ksn
    Figmate
    • ksn
    • Community Support
    • December 27, 2023

    @Morteza_Ajidanpour Can you try clearing your app cache to see if that helps?

    Mac

    Use the Terminal app to clear the cache.

    1. Quit the Figma desktop app.
    2. Open the Terminal.app and enter the following command: rm -rf "$HOME/Library/Application Support/Figma/"{Desktop,DesktopProfile}
    3. Try opening the Figma desktop app again.

    Windows

    Run a command line from the Start menu.

    1. Close the Figma desktop app.
    2. Open the Start menu and paste the %APPDATA%\\Figma command. Press the Enter key to submit.
    3. In the window, delete the DesktopProfile folder.
    4. Launch the Figma desktop app again.
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