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Marge
Marge
February 13, 2024
Question

Figma for Education - Students Locked Out

  • February 13, 2024
  • 1 reply
  • 271 views

Some of my students get the message “locked out” when they try to make a Stickie. They can make comments but not Stickies. How can I unlock them?Please search for existing topics before posting! Press 🔍 at the upper right to search.

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1 reply

y_toku
Figmate
y_toku
Community Support
February 14, 2024

Hi @Marge,

I’m sorry to hear what’s happening to your students.

Could you please reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new? They can look into it.

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.

Thanks for your patience.
Toku

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