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Question

Downgrading organization to professional

  • December 1, 2023
  • 1 reply
  • 233 views

Jason_Spidle

What is the process for downgrading a team from org to professional? I know that you lose unlimited teams so we’ve proactively consolidated all of our projects and files into a single team. Are there other things we need to look out for?

Also, it seems like this isn’t self service. I sent a request to support but I’m not sure what the turnaround time on that looks like. We only have two days until our renewal date…

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1 reply

ksn
Figmate
  • Community Support
  • December 1, 2023

Hey @Jason_Spidle – I see you do have a support ticket open for this, and that it’s assigned to someone. I’ll escalate this on my end to get a response sent to you as soon as possible.