Hello!

Please allow me to respond in English, which we currently support.

Thanks for reaching out. It seems you have an unexpected charge on your account. While we cannot guarantee a refund, our support team will look into your case.

Could you please reach out to our support team at this link: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=9707134248215? Be sure to use the email associated with your Figma account.

Thanks!

Toku