Hi community. I want to log in with a mail that no longer exists. Had anyone experienced the same issue? Can Figma plis redirect the link to a different mail?
Question
Can't log in. Figma sends link to non existente mail
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Hello @Ana_Clara_Razzetti, Thanks for reaching out with your question.
Does this mean that you’re currently unable to access the email address you registered with for Figma? If access to this email is no longer available, unfortunately, Figma doesn’t have an option to redirect email.
Is there a chance that you’ve set up email forwarding from that address to one that you can access? If so, a good next step would be to reset your password, which will allow you to then update your email address accordingly. You can learn more about here: Manage email address or password
If your email aren’t being forwarded, our support team can initiate a verification process to manually update your email address in your Figma account. It’s important to note that we take this process very seriously to ensure account security, and we can’t always guarantee access will be restored.
If you’re finding it difficult to regain access on your own, please don’t hesitate to let us know. I can create a support ticket for you to begin the manual process.
Hope it helps! Thanks again for reaching out.
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