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111112
111112
September 20, 2024
Solved

Can’t export

The browser and Windows version both failed to EXPOTR when using the shortcut Ctrl+Shift+E.

    This topic has been closed for replies.
    y_toku
    y_tokuSolution
    Community Support
    September 25, 2024

    Hi @111112 @M_B1 @corpus_chase_M

    Thanks for flagging. I’ve confirmed there was an issue related to this on Friday and the fix has been successfully released.

    Please refresh Figma to ensure that you are using the fixed version. If you continue to experience the issue, please let us know and we will flag it down for further investigation.

    We apologize for any inconvenience this issue may have caused you. Your feedback has been valuable in helping us improve our product, and we appreciate you taking the time to report the problem.

    Thanks,
    Toku

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    4 replies

    M_B1
    M_B1
    September 20, 2024

    I can’t export using shortcut

    Chrome version 129.0.6668.59 / windows

    From now on, only this one shortcut doesn’t work for me, export doesn’t work through the shortcut

    Cookies are deleted, as well as the cache. The same problem exists on the desktop version. I have the keyboard set up correctly

      corpus_chase_M
      corpus_chase_M
      New Participant
      September 20, 2024

      having same issue with mac app
      file>export also not working
      only selecting individual assets marked for export manually and exporting from the right panel(not the one that usually pops up with all marked for export) works.

      with 100+ assets needing export this is very time consuming

      y_toku
      Figmate
      y_toku
      Community Support
      September 24, 2024

      Hi there,

      Thanks for reaching out. I’m checking with our internal team. I will get back to you when I have anything I can share with you.

      Thanks for your patience.
      Toku

      y_toku
      Figmate
      y_tokuSolution
      Community Support
      September 25, 2024

      Hi @111112 @M_B1 @corpus_chase_M

      Thanks for flagging. I’ve confirmed there was an issue related to this on Friday and the fix has been successfully released.

      Please refresh Figma to ensure that you are using the fixed version. If you continue to experience the issue, please let us know and we will flag it down for further investigation.

      We apologize for any inconvenience this issue may have caused you. Your feedback has been valuable in helping us improve our product, and we appreciate you taking the time to report the problem.

      Thanks,
      Toku

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