Hi, after the maintenance from this morning all the comments that were stored disappeared, and we need it urgently.

Now appears a charging icon and the comments aren’t there.

Same for me

I have same situation. Does anyone one is there some coming updates or why it’s happening?

Same for me

Same on my side, very annoying

Same for me

So… will they be back or are they permanently gone?

The incident is now reported to be resolved. https://status.figma.com/

If your comments aren’t working yet, restart Figma.

Hi there, my comments have now disappeared. I’ve restarted Figma several times, as well as uninstall and reinstalled the app itself.

Hey @Emily_Stewart thanks for reporting. Our team is currently looking into this.

@Emily_Stewart could you try a reload to see if comments come back for you?

hi Josh, tried multiple reloads and installed / reinstalled the app so I’m really not sure what it could be.

We just pushed a fix, are you able to try reloading again?

Let me know if you’re still seeing the issue

They’ve just come back now, thank you!

Still not seeing comments correctly. They appear correctly in some mockups but not others.

I am not seeing comments. I have tried restarting and it looks like my app is up to date. Is this still being fixed?

Hello, in one of my projects comments disappeared between now and 2-3 hours ago. Other projects have comments.

Can we do something about it? 🙂

Edit:

And they’re magically back 😮

Edit2

But only on the web version 🤔

+1

+1 . One of my files has been facing this issue. I am the owner of the files and was previously able to see the comment and post mine. Now I am not able to see or post any comments but others can see them.

I’m finding this issue again… I’m being alerted to the comments but can’t actually read or see them in my file.

I am seeing an issue with comments now, I am unable to add them to projects with either a browser or the Figma app … is anyone else seeing this issue?

mine is ok so far.

workspace: macbook pro 2020 13’, figma desktop, updated

Thank you, very curious, I can read comments but just cant Post them at the moment. I’ve tried on MacOS, Windows, Google Chrome, and the Figma app all have the same behaviour and it all just started in the past hour or so.

Hi, I received emails with comments. The link in the email redirects me to Figma, but I can’t see comments made by others (I can see only my comments).