I’ve got verification of educational account, however, I cannot upgrade my team. I tried many times, and it always shows it is starter plan. please tell me how to upgrade my team.
Hello @mew, Thank you for reaching out about this matter.
After checking our backend, I can confirm that you are verified for Education status and have access to 4 student teams, but it appears there is no starter team.
Therefore, you should already have access to the Education plan benefits through those student teams.
If you require additional student teams, you can follow the steps outlined in the “3. Create, upgrade, or join a team” section of the following article: Verify education status.
I hope this information proves helpful!
If there’s any misunderstanding or the provided details are not sufficient, please let us know the steps you’ve taken and where you encountered the starter plan. Screenshots or videos would be even more helpful.
Thank you once again for reaching out.
Thanks for your reply. I understand that my team has already upgraded. However, I cannot make multiple pages in one FigJam board. is that function out of my plan??
Thanks for replying! Yes, unfortunately, there is a limitation in place.
FigJam pages are not available to K-12 organization or student teams at this time as mentioned in this document. - Create and manage pages in FigJam