how do i turn my account to professional again since it says i am already verified and allowed to use it but my account wont update
Hello @Anna_Medina, Thank you for getting in touch about this. I understand that things might be a bit confusing for you.
Just to clarify, the Education plan is team-specific, not account-wide.
Once your education status gets approved, Figma will prompt you to select a team to upgrade to the Education plan. At that point, you can either create a new Education team or upgrade an existing team to the Education plan to enjoy its benefits.
For more detailed instructions, you can refer to this guide:
Thank you once again for reaching out. Your proactive approach is appreciated!