Request for a refund for a professional plan

Ask the community
1

Hello, I am using the professional Figma plan for 1 editor. But today the amount for 2 editors was automatically debited. In the amount of 30 dollars.
Is it possible to return the funds either in full or at least redirect $15 of them to pay for the next month?

ticket #1034586

2

Hey @Yulia_Kislitsyna, thanks for reaching out!

We’re not able to help with billing here on the forum, but I can confirm that support has received your request on ticket #1034586. Someone from the team will review and be in touch as soon as they can.