Hi Team,
I’ve tried to contact Sales numerous times for an Enterprise discussion - I’ve contacted via my Work Email and even resorted to sending through a request on my personal email incase my work email was bouncing Figma based on the company security filter.
I’ve not received a single response from Figma Sales, and it seems others have had this same issue?
Cheers
Hey @Daniel46, so sorry to hear this!
We don’t see a Figma account associated with your forum profile. Can you please send us your Figma account email address and more details via private message?
We’ll do our best to get you in contact with our Sales team ASAP!
Dear @dvaliao ,
our organization has been trying to get to contact Figma Sales Team for the Enterprise Plan, but hasn’t got any answers as well. Would you please support us on this as well? Thanks a lot!
Best
Hey @Feng-En_Chou_Fong, thanks for reaching out!
I’ve sent your Figma account info over to our Sales team. Someone should be in contact with you soon.
Dear @dvaliao ,
I still haven’t got any response yet. I would like to know how long does it take until someone from the Figma Sales Team comes back to answer the Enterprise Plan request? Thanks a lot!
Best
Sorry for the delay, @Feng-En_Chou_Fong!
Normally, the team responds within 48-72 hours, but our team has been busy with Config 2024 last week. I’ve escalated my previous request to the Sales team again to have someone reach out ASAP!
I tried to get in contact with the sales team several times. No respond aswell!
Hey @Smart_Gaming_BV, sorry to hear that!
I’ve sent your info over to our Sales team to have someone get in touch as soon as possible.
Same here. I’ve sent [sales] and email mid August and still havn’t heard anything. I’d like to upgrade to enterprise.
Hey @Marco43 - I’ll look into this for you. Can you PM me the contents of the message your originally sent to us?
Same here. I’ve put in multiple requests via “contact sales” under enterprise, but no one has reached out. Seems like people are having some luck using the community tool, so I’d like to see what the current wait time is for a reply and/or be added to the contact list in this way. Thanks!
We are trying to contact sales with no luck or response.
Hi, I also need a Figma sales representative to contact me/my team. I’ve sent in multiple inquiries to the contact form. My organization needs to run a risk assessment to onboard the application and I need a contact.
Hi everyone - I’m so sorry that this reply is coming late, but @Nadya4 @Sarah_Goertz
– you should have received an email with info on each of your individual needs.
If you did not receive anything, please PM me – I’m going to be closing this topic, as it is an older one. For anyone who reads this (whether they have replied here or are new), please create a new topic if you need further assistance. Appreciate all of your patience and understanding here 