Hi Team,
I’ve tried to contact Sales numerous times for an Enterprise discussion - I’ve contacted via my Work Email and even resorted to sending through a request on my personal email incase my work email was bouncing Figma based on the company security filter.
I’ve not received a single response from Figma Sales, and it seems others have had this same issue?
Cheers
Hey @Daniel46, so sorry to hear this!
We don’t see a Figma account associated with your forum profile. Can you please send us your Figma account email address and more details via private message?
We’ll do our best to get you in contact with our Sales team ASAP!
Dear @dvaliao ,
our organization has been trying to get to contact Figma Sales Team for the Enterprise Plan, but hasn’t got any answers as well. Would you please support us on this as well? Thanks a lot!
Best
Hey @Feng-En_Chou_Fong, thanks for reaching out!
I’ve sent your Figma account info over to our Sales team. Someone should be in contact with you soon.
Dear @dvaliao ,
I still haven’t got any response yet. I would like to know how long does it take until someone from the Figma Sales Team comes back to answer the Enterprise Plan request? Thanks a lot!
Best
Sorry for the delay, @Feng-En_Chou_Fong!
Normally, the team responds within 48-72 hours, but our team has been busy with Config 2024 last week. I’ve escalated my previous request to the Sales team again to have someone reach out ASAP!
I tried to get in contact with the sales team several times. No respond aswell!
Hey @Smart_Gaming_BV, sorry to hear that!
I’ve sent your info over to our Sales team to have someone get in touch as soon as possible.
Same here. I’ve sent [sales] and email mid August and still havn’t heard anything. I’d like to upgrade to enterprise.
Hey @Marco43 - I’ll look into this for you. Can you PM me the contents of the message your originally sent to us?