Figma Support Forum

Billing Issues With No Response

Has anyone else been charged twice in Figma? I switched to the annual plan but continue to be charged for the monthly plan, too. I’ve tried reaching out to Figma’s customer support and have yet to hear a response after two attempts.

Anyone else having these issues or ways to contact the Figma team and actually get a response?

Thank you!

This is most likely a bug. Feel free to submit a bug report.

I’m sure @Josh will have a more detailed answer for you.

@Joell Moved to PM.