hi @patrikradvanyi - can you provide more details on what you’re looking for?

Are you looking to upgrade to an organization or enterprise plan? Are you looking to upgrade a large number of seats in a team?

Let me know when you have time. Also, if you reached out using an email address that is different that the one you have registered to your Figma account, please PM me that email address.

Thanks ksn for your reply 🙂 I’m just interested in Figma and FigJam for our K-12 school. We wanted to use Figma for teachnig and FigJam to integrate to our Google Workspace. The email addresses are the same.

Ah thank you! That helps – just one final clarification: did you reach out to the sales team, or the education team here at Figma?

Did you send a direct email, or fill out a form? If you sent a direct email, what address what it sent to? I want to make sure I get you to the right place.

I’ve just filled out the form I think I did it for both team. First I filled out the edu form for Figma and FigJam sparately (as I can recall that was two different form), and then maybe a week ago I filled out the sales form and I wrote Figma and FigJam together into the message.

I just touched base with our education team, and they would like you to email education@figma.com directly.

The form may have not gone through properly, but if you email that address, someone on our education team will reply as soon as possible!

Thank you @ksn for the quick help ☺️ I’ll try that email address.

Hi @ksn !

I wrote for the Edu Team almost a week ago, but no response. Is my email address blacklisted somehow? Is the the Edu Team busy? Do you know about something about it? Beacuse the lack of feedback (even something like “Hi! We’re busy now.”) I’m feeling myself just ignored.

Thanks,

Patrik

Hey @patrikradvanyi - so sorry for the continued issues with getting in touch.

I asked the education team to check in on this asap, and I got confirmation that someone has now reached out to you. I apologize that it took so long to get this conversation going. Please let me know if I can help with anything else.

Hi @ksn !

Yes, they contacted me. Sorry If I was harsh but I that was how I felt.

Thanks again,

Patrik

No worries at all. I totally understand – I’m glad I could help get this situated. I’ll close this topic now, but feel free to create a new one if you need to get in contact again.