It doesn’t look like we can do this ourselves, I have the same problem where I want to remove the unassigned Design and FigJam seats. I have posted two support tickets around this and have gotten no reply. Our annual subscription renews today and I don’t know what will happen as I have not finalized the invoice since it’s wrong. 😕

Hey @Haley_Chou , thanks for reaching out to the community. The support team replied to your ticket and waiting for your response.

As a workaround, and for visibility here, the support team recommend you to look out for an email that you received last month about the renewal of your annual plan to edit your plan. You can also modify team access via Settings any time during this month to update your seat count.

Here’s a quick guide on how to navigate this during your renewal period: Renew annual subscription

@Shannon_Molhave Sorry in our delay of our response. I’ve escalated internally and see that the support team is investigating it. Please continue directly the conversation with them. Thank you!