Hey All, so sorry to hear you’re still having trouble accessing your files!
I completely understand how frustrating it can be to not be able to access an important file. To ensure you regain access as quickly and smoothly as possible, are any of you able to share a URL link to the file in question?
This will allow me to dive into the issue further and provide a more effective solution, as needed.
If you’re not able to share your file here on the forum, can you please share your file with us here? https://help.figma.com/hc/en-us/requests/new
Be sure to use your Figma account email, include a link to the file, and share edit access with support-share@figma.com, so our support team can take a closer look.
