Hello Figma Community, I hope you all are doing great.
I’m using Figma Windows App and I’ve frequent freezes when I’m using the files regardless of their size or simplicity, sometimes when I’m zooming, or scrolling, or changing the padding size in an auto layout.
I tried to disable the security sandbox, but it didn’t solve it.
can you help me?
@Muhammad3 Thanks - that actually looks like the beta version.
Can you try using the current official release for Windows to see if you still have issues with freezing? You can download it by clicking this link: https://www.figma.com/download/desktop/win/
Sorry - that response was based on an incorrect assumption I had regarding app versions across operating systems @Muhammad3@tank666
Regarding the slowness/freezing - @Muhammad3 can you DM me an email you can be contacted at, along with a couple of links to some of the files you’ve seen this slowness on? I know you mentioned it seems across the board, but having a couple of files to look at will help our support team try to replicate.
Wondering if there is a fix for this? Same deal, windows 10 and the desktop app constantly freezers dragging, zooming and during a lot of other tasks. Doesn’t matter what file or size, it’s incredibly painful.
edit: @Muhammad3 - was it said this needs to be done every time it happens? Restarting the app re-creates these folders and if this has to be done every time it happens it’s not a solution, at all.