Figma Support Forum

User research: Long loading times

Caused by long loading times, participants of our unmoderated online studies (using UserZoom) switch to another website, and then come back after some minutes, when they think the prototype has loaded. Problem: Participants forgot about the task, time on task is influenced, time out could already kicked in.

Any proposals around how to speed up prototype loading times when testing via online study tools (e.g. UserZoom)?

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