SAML SSO: Unknown error. Please try again

We are setting up Okta SSO, and after entering the metadata URL we get an error.
“Unknown error. Please try again.”

Hey @Arleigh_Hays - if you haven’t yet, I’d recommend you get in touch with your success manager for assistance. Unfortunately, we can’t help with this on the forum end, since this issue is specifically for your instance.

If you’ve been having trouble getting in touch, let me know in a reply to this comment.

Thank you. The team just reached out.