Hello.
I was using Figma’s Professional plan and while updating the annual invoice to add more design seats, I accidentally upgraded to the Organization plan.
I want to downgrade back to the Professional plan. I have already sent two emails to Figma’s support at support@figma.com but have not received a reply, so I am reaching out through the community.
Please let me know how to cancel the payment for the Organization plan and continue using the Professional plan.
Invoice ID: in_1P655WIvcqWR3dFDwFYu27EJ
Org: 교육지대
Start: Apr 16, 2024
End: Apr 16, 2025
Design seats: 8
Total: $4,752.00 USD
Please respond promptly.
Thank you…