How can I repair the connection from variables to their library?

Hi everyone,
Variables won’t reconnect to their Library
I had to move a large file system twice in the last few days across different accounts. (Saved them locally and imported them in the new organization)My file system is structured like this: Foundation-> Styleguide (with aliases of the colors)-> multiple files
The colours (and sizes) are created as variables in the Foundation and assigned as aliases in the style guide

The problem:
After the move I added the libraries again to the files but the variables are no longer linked. The libraries are recognised, new links work but everything old is no longer updated (there isn’t even an alert if I made changes in the librarie).

Possible solutions (unsuccessfully tried out):

  1. tried to exchange libraries with the “variables pro” plugin
  2. removed libraries again and added new ones
  3. changed foundation and republished
  4. tried “Repair variables Connection” (it found nothing)
  5. googled for hours in vain

Now I don’t know what to do and the devs want to start with the implementation. Do you have any ideas how to fix this?

Thanks you

1 Like

Hi @axelbraun, Thank you for reaching out and sharing the details along with your efforts - I truly appreciate it and can understand how frustrating this situation must be for you.

We’d love to help you further, but it seems this situation requires a closer look.
Could you please contact our support team directly using the form linked below?
When you contact our support team, please include the following information:

  • Make sure to use your Figma account Email.
  • Please add as an Editor to the affected file and any related library files (this won’t affect your billing at all) and send those direct links
  • Please share a video recording that shows the entire window, including the properties and layers panels and expand relevant layers and select any problematic ones.

Hope this helps! If I misunderstood anything, please let us know.
We also value input from our community, so if you have any additional suggestions, feel free to share them here.

Thanks again for reaching out.