Figma for Education - Students Locked Out

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1

Some of my students get the message “locked out” when they try to make a Stickie. They can make comments but not Stickies. How can I unlock them?Please search for existing topics before posting! Press :mag: at the upper right to search.

2

Hi @Marge,

I’m sorry to hear what’s happening to your students.

Could you please reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new? They can look into it.

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.

Thanks for your patience.
Toku