Figma Support Forum

Error trying to enter Figma of Friends

Hello! I’ve been trying to enter my Figma account into Figma Friends for several weeks but I can’t, it loads and then I get an error on the screen that says refresh the page, I do it but nothing happens. Please help!!! I have already missed three events for this problem.
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@Nadia_Hussain is there an issue with the FoF platform?

Hi @Maria_Fernanda_Quintero - So sorry to hear you’re running into this issue! I’m sharing your screenshot with the Bevy team to help troubleshoot. (You can also always reach out to them directly at help@bevy.com) In the meantime, could you try clearing your cache and cookies?

:wave: You may want to contact help@bevy.com directly since they need your email address in order to troubleshoot.

Hi @Nadia_Hussain Well, I followed your advice to clear the cache and cookies but I still have the same problem, I also tried to enter using another browser, Brave but the error problem continues to appear

Yes, I will contact help@bevy.com right now. Thanks @Nadia_Hussain