Emoji Keyboard shows up then disappears

I’m trying to add emojis to my design file page names, and when I hit CTRL + CMD + Space, the emoji keyboard pops up for .5 seconds then disappears. Does anyone know a fix for this? It used to work fine until about a month ago.

Hey @Scott7 !
Sorry to hear this is happening. Hmm, it works well on my end.
Is it happening on browser, desktop app or both?
As a workaround, I’d recommend you to force-quit your desktop app or browser, then clear out the cache. You can follow these steps here: https://help.figma.com/hc/en-us/articles/22380853110551-Clear-the-Figma-desktop-app-cache Let me know if this helps.

@Celine_Figma Hi Celine, this is happening in both the browser and the desktop. I tried clearing the cache and the same thing happened after the fresh restart.

Thanks for the details! Hmm that’s odd that clearing the cache doesn’t help. :thinking:
Not sure what’s causing this issue but to cover some grounds, I’d also recommend you to try updating your OS, and browser if it’s not already up to date please.

If this still doesn’t help, please reach out directly to the support team here: https://help.figma.com/hc/en-us/requests/new
Please use your Figma account email, a quick video recording if you are able to and please mention your computer’s specs (make, model, OS versions) , a copy of your file and add ‘support-share@Figma.com’ as an Editor (if this happens only in one file) , so that the support team can investigate further. Thank you!