To begin with, please let me respond in English, which is a language our team can assist with. Thanks for your understanding.
It seems you’re struggling to export content. Could you try the troubleshooting below?
Close any Figma tabs you’re not using
Browser : Force-quit and open Figma in a new browser window.
Desktop App: Force-quit the Figma Desktop app and restart it. If the issue persists, try clearing the cache.
If the problem occurs in the desktop app, can you try exporting using the browser instead?
If you’re still having issues, could you provide more details? For example, are you trying to export an entire Figma file, specific large frames, or are you able to export some frames but not others? Additionally, could you share the file link with access granted to support-share@figma.com? Don’t worry, it won’t affect your billing. This will help me replicate the issue on my end.
Thanks for trying the troubleshoot steps. Could you share the file link with access granted to support-share@figma.com? Don’t worry, it won’t affect your billing. This will help me replicate the issue on my end.
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