I was working on Figma yesterday, and all of a sudden today, I can’t open my files because Figma could not initialize webgl. I have gone through the process, and enabled webgl and all that but it’s still the same. Please who can help out.
Question
Failed to initialize webgl
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Hi Ebube,
Sorry to hear you failed to initialize WebGl! Can you please try to follow these steps in this article if you haven’t already done here? https://help.figma.com/hc/en-us/articles/360039828614-How-do-I-configure-my-browser-for-Figma-
In order to make sure if you have WebGL installed and enabled on your browser. Can you go to https://webglreport.com/ in a supported browser, does it show you have webGL enabled? Are you able to run a webGL heavy site like WebGL Aquarium)
If this still doesn’t help, I’d suggest you to reach out to the support team by filling out a form so we can investigate further here: https://help.figma.com/hc/en-us/requests/new
Thanks for sharing the screenshot! Not sure on my end what issue may cause this 🤔 Please reach out directly to the support team and recall the steps you have done so far here: https://help.figma.com/hc/en-us/requests/new Our technical team can have a look at it. Thank you!
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