Why am I not getting notification emails?

Ask the community
1

I’m not getting email notifications on comments, even ones I’m mentioned in. I thought it might be an email filter, spam settings, etc until today when I received an email notification that a teammate replied to a comment in which I was tagged, but not a notification for the original tagged comment. I’m missing out on a lot of necessary conversations.
Any ideas on what might be causing this?

4 Likes
2

Sounds like a bug that needs to be reported to Figma support team via the bug report form.

3

+1 :anguished:

4

Happening to me as well

5

Hey @Shawn_Elson @Bruno_Huska,

If you’re still having issues, please reach out to the support team directly via this form for help: Submit a Request

6

Has this bug been fixed? Still seeing this with some emails in my company.

7

Hey @Sammy_Guergachi,

Please reach out to the support team directly via this form for help: Submit a Request