Figma Support Forum

Why am I not getting notification emails?

I’m not getting email notifications on comments, even ones I’m mentioned in. I thought it might be an email filter, spam settings, etc until today when I received an email notification that a teammate replied to a comment in which I was tagged, but not a notification for the original tagged comment. I’m missing out on a lot of necessary conversations.
Any ideas on what might be causing this?


Sounds like a bug that needs to be reported to Figma support team via the bug report form.

+1 :anguished:

Happening to me as well

Hey @Shawn_Elson @Bruno_Huska,

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