Figma is a great tool. We love it, so we bought two seats on an annual, $288 was paid in October. Our team administrator account is [redacted]， and the team name is [redacted].
After that, We wanted to add two person to browse the project, but we accidentally added two person to the team.
To that end, $30 was paid in November. Then we removed the extra two from the team.
Now there is a problem that we can’t edit the project.
Because I’m just a designer, I have no additional funds. How can I restore normal editing？Please help me!
Hi @_UE1 - you will need to file a support ticket to receive help with this. Any billing questions/issues should be filed directly with them (as they can’t be addressed by the community).
You can file a support ticket here: https://help.figma.com/hc/en-us/requests/new
I went ahead and edited your post to remove all personal information you included, and will be closing this topic. Feel free to create a new topic if you have any unrelated questions come up.