Upgraded to Professional but still unable to create new projects?

I already upgraded to professional but I still cant add new teams or new projects. I also still get the prompt to upgrade to professional. Please help.

Hi @Iecon_Maala

Have you try to log out and in?

Hey @Iecon_Maala,
Sorry to hear you are having trouble to manage your Professional plan! Can you please reach out directly to the support team here? : https://help.figma.com/hc/en-us/requests/new
They can have a deeper look into your permissions rights to fix the issue.

Reminder: plans are set at a team-level, not at account-level. Figma manages subscriptions for each team separately. It’s possible to have multiple teams that you pay for separately, or a combination of free and paid teams.

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