Hello, I signed up with Figma and ONLY purchased 1 FigJam seat last month. This means my monthly invoice should be approximately $7 CAD. This month, I was shocked to see that I was being charged $28 CAD because of the addition of a Design seat. I did NOT authorize this change. I was NOT notified of…

Hey @Raquelle1 , so sorry for the delayed reply! Our team is experiencing higher volume than usual, but they’re still trying to reply as quickly as they can. Yesterday was also a holiday in the UK and the US, so we didn’t have our full support team online. Rest-assured, I’ve located your ticket and…

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Unauthorized Design Seat Charge

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dvaliao Split this topic July 22, 2024, 3:14pm 5

A post was merged into an existing topic: Unclear Figma billing practices